The Superhost Studio · New Mexico
I help short-term rental owners across the Southwest fix what's quietly costing them bookings — and build the kind of guest experience that earns Superhost status. 80+ five-star reviews in year one. Real results.
See How I Can HelpMost STR hosts know something's off. The bookings are inconsistent. The reviews are fine but not glowing. The pricing feels like a guess. They're not doing anything obviously wrong — but they're not getting the results they expected either.
Guests tell you exactly what they value in their reviews — if you know how to read them. They notice when a host responds fast. They remember when the local guide sent them somewhere they'd never find on their own. They book again when a place looks exactly like the photos and feels better than they expected.
I ran a five-star property in Taos, New Mexico from launch through Superhost status. I learned what actually drives that outcome — not from a course, from doing it. Now I work with STR owners who are ready to stop guessing.
From 80+ verified five-star stays in year one · Ranchos de Taos, New Mexico
"The hosts thought of EVERYTHING. From extra towels, blankets, pillows and electric chargers for devices — they had it ready."
San Antonio, TX
"One of the highlights of our trip was the thoughtfully curated booklet of recommendations she provided. We discovered great eateries and beautiful hiking trails we might have otherwise overlooked."
9 years on Airbnb
"Amanda was so friendly and very easy to communicate with. We fell in love with Taos — next time we're over this way, we will definitely book with Amanda."
Greensboro, NC
"Amanda is a great host who always responds, has clear communication, and a friendly demeanor. We will absolutely recommend this spot."
Colorado Springs, CO
"Amanda was a thoughtful and gracious host and the house is BEAUTIFUL."
Arvada, CO
"The place was just as described, well appointed and beautifully decorated. Amanda was quick to respond to messages and very helpful."
Pojoaque, NM
The same issues show up in almost every underperforming listing. Here's what I look for first.
Guests aren't reading your listing — they're scanning for answers to their specific worry. Is it actually private? Will the host respond if something goes wrong? If your copy doesn't address those directly, they'll book somewhere that does.
Most host-guest friction happens in the 48 hours before arrival. What you send, when you send it, and how you frame expectations in that window shapes the entire stay — including the review.
Guests notice the charger by the bed. They remember the local guide. They write about the extra blanket in January. These aren't luxuries — they're the difference between a four-star and a five-star review.
Every host eventually gets a guest they can't win. The hosts who survive it are the ones with enough five-star reviews in the bank that one anomaly doesn't move their average — and who know exactly how to respond publicly.
One listing. 90 minutes. A written action plan you can implement the same week. Best for hosts who want a clear diagnosis without a long commitment. Las Cruces hosts: in-person property visits available.
Four sessions over 90 days. We rebuild the full system — listing, pricing, guest experience, and a roadmap to Superhost. For new hosts who want to start right, and established hosts ready to turn it around. Includes sourcing recommendations for linens, personal care products, and decor.
"This place was one of our favorites we stayed on our New Mexico road trip. It's private enough that we never saw another person while here but close enough to downtown Taos. I'm actually sad I'm not there still."Jared · Charlotte, NC · December 2025
"Amanda was the perfect host. We loved every aspect of the property."Jennifer · Kansas City, MO
"Wow, wow, wow. Talk about one of the most peaceful, relaxing, and gorgeous Airbnbs I've ever stayed in."Morgan · Denver, CO
"I could have stayed forever. It had everything I needed to feel right at home."Jennifer · Kansas City, MO
